Frequently Asked Questions

Use the Register page. You need to be 21 or older, physically in Alberta, and provide your name, date of birth, email, and phone. One account per person. Then set a daily deposit limit and use the cashier.

The minimum age for Caesars Palace Online Casino is 21. Alberta's general gambling age is 18. This brand sets 21+.

A person who is at least 21, is physically in Alberta, and is not self-excluded or otherwise barred.

No. One account per person.

The operator must confirm age and identity before real-money play, as a condition of the AGLC registration.

Submit one government-issued photo ID from your account, as a JPG, PNG, or PDF. The status stays pending until a reviewer updates it. This website does not approve a document by itself. A longer document list is not published here.

Play requires you to be physically in Alberta. The operator runs a location check. The technical method is not published here, and this website does not run the check.

The interface lists Interac, Visa, Mastercard, online banking, bank transfer, and debit card. Whether each one can be used for a deposit or a withdrawal is not published on this website. Currency is CAD.

Log in, set a daily deposit limit, and open the cashier. Choose a method and a whole amount in CAD. The balance on this website updates. Card numbers are not collected, and a bank is not charged.

Open the cashier and withdraw a whole amount up to the balance. The amount leaves the balance on this website. A bank transfer is not sent.

A withdrawal time is not published on this website.

The home page lists slots, live blackjack, live roulette, live baccarat, other live dealer games, blackjack, roulette, baccarat, and video poker. Individual titles are not published here.

This website works on a phone. Whether every game on the operator platform runs on mobile is not published here.

Live Blackjack, Live Roulette, Live Baccarat, and Live Dealer Games are listed. Specific tables are not published here.

No. A stake comes from the cashier balance. There is no free demo mode.

Log in and set a daily deposit limit, in CAD, on the account page. A lower limit applies immediately. A higher limit waits 24 hours. The cashier will not take a deposit above the room still open. Help contacts on the Responsible Gambling page do not need an account.

Log in and start a 24-hour, 7-day, or 30-day gaming break. The break cannot be shortened on this website.

Log in and record a self-exclusion of 6 months, 1 year, 5 years, or with no end date. It cannot be ended early here, and it does not by itself register you with AGLC. You can also call +1 855-605-6850 or read the help contacts on the Responsible Gambling page without an account.

Phone +1 855-605-6850, email support@lberta2.slonik.store, or the contact form. Choose a subject: general inquiry, account support, payments, responsible gambling, or technical assistance.

Use the contact form and choose Technical Assistance. Include what you were trying to do and the device you used.